SHIPPING AND RETURNS
Shipping Policy
At Tranquil Timber, I strive to provide the best shipping experience for my customers. I carefully package all orders and offer various shipping methods to ensure that your items arrive on time and in perfect condition.
Shipping costs are calculated at checkout, and I aim to be transparent about these costs to build trust and loyalty with my customers.
I am committed to keeping our shipping policy simple and easy to understand. If you have any questions about our shipping methods or costs, please reach out to me.
Return & Exchange Policy
Due to the nature of personalized items, I do not accept returns or exchanges.
With that said, I do want you to shop with confidence and be completely satisfied with your purchase from Tranquil Timber. In the event that you are dissatisfied with a product, simply reach out to me and we can come up with solution together.
My goal is to build trust and reassure my customers that they can buy from Tranquil Timber with peace of mind. I believe in the quality of my products and want you to feel confident in your purchase.